
December was supposed to be a month of celebration for Baldur's Gate 3's Xbox arrival, and while it's definitely still gone down well, it's also been suffering with a major issue in which players' save files are randomly being deleted.
This is still happening as we approach 2024, and as we'd suspected, it's apparently an issue on Xbox's end. The Director of Publishing over at BG3 developer Larian Studios revealed this in some replies on Twitter yesterday:
"It’s being worked on. It’s firmware side, which means engineers at Microsoft are still working on it. It’s the holidays so a lot of folks are off, but it’s still being actuvely investigated over there. Folks are taking it very seriously."
Well’ll sort it. It’s an ongoing discussion I see movement on daily during working hours (EU/US). It’s a complicated one."
It appears that the problem relates to Xbox's cloud saving system, as we've seen similar issues crop up with other games in the past. A fix was put into a recent Xbox update, but it didn't appear to work (at least in the case of Baldur's Gate 3), and therefore it seems like it's a case of going back to the drawing board for Team Xbox.
Realistically, it seems like we're not going to get a solution until January rolls around, and even then a permanent fix can't be guaranteed. It's such a shame because the game itself is fantastic, but the fact that so many excited new BG3 owners are losing up to 75 hours of progress is a very serious problem that needs to be addressed ASAP!
Have you fallen prey to this issue? Let us know down in the comments section below.
[source twitter.com]
Comments 17
I hope MS get it fixed quickly for those affected.
Should then prevent it from potentially happening on future games.
I am really disappointed that my save information has been lost twice already. I thought about getting the game on PC and playing on my ROG Ally, but I'm not sure how good the experience will be on it, and I also don't want to double dip when my first purchase of this game has not worked out.
I guess I'm waiting for an update. I would have already refunded the game if I didn't gameshare with my nephew, who has been enjoying it with no real issues so far (other than constant bad rolls).
Makes me all the more glad I'd rather wait spend the extra $10 and get the physical edition that's not out yet.
Losing hundreds of hours of gameplay would make me never play it again.
Guess I will continue to wait to get this then...probably for the best anyway I have a back log of games anyway ... just finished Arizona Sunshine 2....now I need to either finish Spiderman 2...or start Alan Wake 2 or the talos principle 2....to go along with playing Trepang2
I am honestly wondering if I should buy this for the PS5 instead of the Series X at this point. And no, I'm not trolling. I'm just thinking that if this is a specific problem with the Xbox, then it would probably make sense to do this. Unless I just hold out until there's a fix.
@StylesT I'm not sure all them twos are good for your health 😄
What I see the problem being is that something about how saves are uploaded is hitting a soft limit, and Microsoft are trying to change the limit to one that's future-proof.
When this is fixed, it's likely to be, in the current gen, fixed forever. But if saves bloat even more in the next gen, they'll need to fix it again.
@Romans12 it’s on the MS side as it isn’t just happening with baldyrs gate, it happened with starfield (you can even see posts in forum on here about it).
Assuming you are willing to wait once MS fixes it, all should be good.
Also it’s on 10% off on ps5 currently. I doubt there is much of a difference playing this on either console.
@InterceptorAlpha
Your save data will still potentially be lost on the physical copy of the game too.
@ZuneTattooGuy I think he means he’s waiting a few months to play the game then should all be sorted
@ZuneTattooGuy @PsBoxSwitchOwner That's exactly what I meant. It ships Q1 next year so ideally it will be fixed before the physical copy is released.
we've seen similar issues crop up with other games in the past
Yes but none as bad as Baldur's Gate 3 is(insofar as we are aware)...... the best game ever, etc, etc. Except for the people playing on Xbox platforms, why not just delay it until the kinks are ironed out?
This is the company that brings you windows, almost nothing surprises me about their software.
I am shocked though they they pressured the games release before they fixed their own operating system to work properly with it. I have genuine sympathy for anyone experiencing this issue. Its a fantastic game but one where a loss of save file is a killer.
It was a worthy game of the year and I hope its not long before xbox gamers can properly enjoy it.
I shouldn’t be surprised yet I am lol.
It really seems as though it's not effecting many people. I'm going to be honest and say I have no idea if it's happened to me or not. I'm constantly saving and deleting saves myself. It surely should be fixed, it just seems as though the problem isn't widespread.
Has anyone here knowingly encountered the problem?
@iplaygamesnstuff I haven't, but I'm curious as to how it happens. When I first bought my console about a year ago, there was triple AAA title (the whole reason I bought the console) that was having the same issue. And what I read back then, on how to avoid it, is the exact same procedure I follow to this day (I've never had my saves magically disappear).
The procedure? Keep your saves to a minimum. Quit, back to the main menu before exiting the game. Once at the main menu, go back to your dash board and close quick resume. Then power your console down.
I've been following this technique and haven't lost any saves, on any game.
I wonder, if the people losing their saves, are the people that just shut the console off during gameplay. And/or they they rely heavily on quick resume...I think I read somewhere, that Microsoft was telling people not to power their consoles off by pulling the power cord...is that a thing?
Yeah it's a real downer. Wanted to play over the Xmas holidays and had it in my basket all ready to purchase. Then the save problem and having played BG1 + BG2, yeah there's no way I'd ever work up the enthusiasm for another playthrough after losing dozens of hours on a save.
Chose to wait for an update and bought Robocop: Alex Murphy edition instead. Absolutely loving it.
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