Let's start with the good news - you know that issue we reported on Monday about some players being unable to access multiplayer features following the August update? Xbox has already pushed out an update to fix it.
However, we've now got a new one. As reported by various Xbox fans over the past few days, there appears to be a problem getting backwards compatibility games from the original Xbox and Xbox 360 eras to install via disc right now - which is particularly bad if you can't buy them digitally anymore!
In some cases, an apparent workaround is to locate the game page on the Microsoft Store while the disc is inserted, and you may find that you're prompted to install it. This apparently isn't working for everyone though.
So, if you find that you're in the same boat at the moment and the workaround doesn't fix it, you'll unfortunately have to wait for a resolution. The good news is that Team Xbox seems to be very efficient in solving these problems!
Have you come across anything like this recently? Let us know down in the comments section below.
Comments 18
…how, HOW does a multiplayer bug fix affect the ability to install XBox/360 disc games?
Like…how are they in ANY way related?
@dskatter They're not... I'm just trying to raise awareness that the previous issue from earlier this week has been fixed, while also acknowledging that these kinds of bugs don't usually last very long.
Feel free to gloss over it if you wish 👍
@FraserG I’m trying to say that these kinds of bugs shouldn’t even happen while fixing a seemingly unrelated bug, that’s all.
When I first got my series x a few months ago, there was some weird issue that prevented 360 games from auto-logging in. Went away after a few weeks, but as an Xbox noob I thought it was normal.
If THIS bug had happened? I’d probably have returned the series x and moved on with my life, since a big reason for getting it was the backwards compatability. I just can’t comprehend how these things happen while in the process of fixing something that you would think would have no relation to it.
But I guess that’s why I’m just some schlub playing games instead of fixing bugs!
I had the same issue last month with Prince of Persia. Good that they are at least aware of the issue. It leaves a bad taste in the mouth though when your system needs the internet to install a game from disc, especially when the required data is on disc 😬
@dskatter Ah, I get you 👍
I don't think they're related at all, it's just a weird coincidence where one bug was mass-reported (if you want to call it that... it wasn't THAT many people) and then another one was.
They're fixing bugs all the time, if you look at the Xbox Insider reports on a bi-weekly basis, there's always some kind of bug that's being rectified. Usually they're very minor things though.
One step forward, two steps back…
Two different spellings of 'disc' in the same article, @FraserG, you're slipping! Slipped disc...? No? I'll get my coat... 😂
@FraserG Agreed! I’m just amused (WARNING: SONY FANBOY OPINION INCOMING) at the seeming lack of comparable bugs on the PS5 side of things like this. Though obviously there’s no BC to the extent XBox has, I fully grant you.
Of course, I know that Sony still has that three months of the PSN being dead back during the PS3 era. That outage cost me the platinum trophy for AC2 when it happened!
It’s good that MS usually addresses these quickly tho.
@Fiendish-Beaver You're right, what am I doing?! Can I blame Friday? I'm going to blame Friday.
No problems installing things, but it told me TimeSplitters from the OG Xbox got an ESRB rating update, which I thought was weird.
Stuff like this makes me think Series consoles will just be a straight brick someday, unusable without an existing account logged in and Series X disc game or licensed download. Microsoft definitely wants to kill disc based games and do anything to make it as cumbersome/failure ridden as possible. Thoroughly pisses me off.
@FraserG You guys are doing all these articles on these issues. Could you PLEASE do one about April's recording bug? It still isn't fixed after 5 months, and nothing we've done has gotten through to Microsoft.
They ONLY seem to care about fixing these issues when there's enough publicity, which we've sadly lacked all these months:
https://answers.microsoft.com/en-us/xbox/forum/all/recording-with-usb-on-xbox-doesnt-work-properly/50db06f1-9b87-47ba-9188-0528ba40dfa7?page=34
@dskatter Sonys Stars Loyalty program was offline for at least a month this summer. Stuff happens
I tried installing Batman Arkham Origins from disc and it just says content unavailable, but if you have the Xbox app on your phone, download the game to your console and then just insert the disc works perfect. Tried it with other 360 games on disc and it works for all of them
I'm hoping the workaround works for games that aren't downloadable (or that it gets fixed). I've just ordered a disc copy of The Orange Box (I am late to the HL2 party), and no doubt have some 360 games in my DVD backlog that will have been delisted
@dskatter best explanation I can think of regarding how an update can fix a network issue but break an unrelated function is from the overarching structure of the Operating System. So many small pieces are interconnected. New features constantly break old features during development, and are normally caught during testing. For the ones that aren't caught during testing, they deploy a follow-up fix (which could always result in another new issue being identified)
@Scummbuddy Thats a bit different than not being able to install a game you own but obviously glitches happen.
@kevinm360 Yeah, I figure there’s a lot of kludge in there (and in any OS, let’s face it), and with the series X running a variant of Windows 11, well…things will definitely happen.
I had an issue with a disc copy of barebones BLOPS III. The disc install failed 3 times, yet I located the game's store page and downloaded a digital copy, and now it loads up just fine. Very strange glitches these are. 😵
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