Update (Wed 4th Sep, 2024): It's only been a day, but we've already got an update! Developer Jyamma Games has taken to social media to report that Phil Spencer and the team at Xbox have reached out to help resolve the situation, and they're now hopeful that Enotria: The Last Song will release for Xbox ASAP. Phew!
Original story (Tue 3rd Sep, 2024): Oh boy, here we go. Last night, the development team behind the upcoming soulslike Enotria: The Last Song announced that the Xbox version was getting an indefinite delay, and clearly there's a lot of unhappiness surrounding it.
In a message on the game's official website, it was mentioned that "challenges" were delaying the release on Xbox despite the PS5 and PC versions arriving on September 19th. Additional context was provided on social media, where it was explained that Microsoft was "taking months to reply to us when we have the game ready for submission".
"We believe that Xbox is blessed with a huge gaming community and we would love to release Enotria on your platform as fast as possible, as we spent a lot of money and resources to make it happen, but this task is nearly impossible with Microsoft taking months to reply to us when we have the game ready for submission. If you'd like to help please let Xbox know about our situation, if we had a dedicated Xbox account manager help us out this issue would not exist, thank you so much!"
Things got even worse on the game's Discord (as reported by Windows Central), where Jyamma Games CEO Jacky Greco accused Microsoft of not caring about the game or its fanbase ("obviously they don't care about Enotria and they don't care about you"), as well as reiterating that they've been "ignored" for two months.
There's no doubt this isn't a good look for Team Xbox, and we've seen something similar with other titles recently - The Mortuary Assistant and HAAK come to mind. Who knows what's going on here, but here's hoping Microsoft can prevent any more of these situations from occurring in the future.
What are your thoughts on this? Let us know down in the comments section below.
[source enotriathelastsong.com, via x.com]
Comments 22
I wonder if it's a coincidence that we read more often about this now than in the past or not... but definitely not a good look.
It's a small indie or AA release. Looks to me similar to Flintlock (since it has more vidid light colors). I wouldn't know this game if this fuss didn't happen and i think the market is oversaturated with "soulslike" games the last years. However the devs said that they have the xbox series X/S versions ready to release and it somehow "stuck" on the release process on the Xbox storefront. I guess Xbox should communicate and approach the developer and make the process faster. I am not interested too much on the game, since i played too many souls/soulslike games lately and the backlog is growing, but there is an audience for this genre, so they should find the problem on the process and optimize it.
I genuinely think MS dont care about Xbox now.
They'd already postponed the Xbox release though?!
https://www.gematsu.com/2024/03/enotria-the-last-song-launches-august-21-xbox-series-version-no-longer-planned
Edit: turns out it was reinstated - although shows which version was the lowest priority:
https://www.gematsu.com/2024/05/enotria-the-last-song-delayed-to-september-19-restores-xbox-series-version-ps5-and-pc-demo-launches-may-22
@Widey85 haven’t they since come out and said they managed to get it ready? Or clearly this statement is showing they have.
Either way they have tried to communicate with MS and MS don’t seem to be responding.
Of course different developers may get it straight through with no issues. But this one is having issues and MS should be at least communicating.
@PsBoxSwitchOwner Have you read the link Widey85 has put up ?
"The previously announced Xbox Series version is no longer planned and will be reassessed post-launch".
"“Regarding the release on Xbox, we have decided, in the interest of ensuring a superior experience for PC and PlayStation 5 players, to reassess the possibility of an Xbox release post-launch.”
I don't blame Microsoft for losing intrest.
I saw an opinion somewhere that said they think there was a staff of people who manage outreach to smaller developers and the big wigs probably came in and laid off half of the staff, thus we are seeing things like this happen. Sounds pretty reasonable to me that a greedy corpo would do something like that and this would be the result, so I think that is pretty close to true.
@PsBoxSwitchOwner Scratch my earlier reply, I've found an article where they re-announced the Xbox version - although it shows it was the lowest priority which might be why they've had trouble:
https://www.gematsu.com/2024/05/enotria-the-last-song-delayed-to-september-19-restores-xbox-series-version-ps5-and-pc-demo-launches-may-22
@Widey85 hmm ok. Didn't know that. It looks that the developers kind of contradict themselves. They said other stuff a couple of months ago, now they say other stuff.
Somehow, Palpatine returns, and PX will find a way to blame multiple developers for getting their games stuck in MS release pipeline, instead of a service provider (MS) who's obligation is clearly to streamline and help with this process.
Actually, MS supposedly has Advanced Technology Group, a team that helps get games to Xbox, but it seems to only be helping teams who's games are going directly to GP..
@Rog-X and guess what. I was right.they got it sorted. BEFORE the release date.
Regardless MS should be answering. They could just answer and say we don’t want the game.
No issues then!
@tho_mi it’s so easy for them to sh*t on Xbox over anything to get awareness on their game and make more sales…then they’ll release the game 8 months later, no one is gonna buy it on Xbox and they’ll come out and say « see, games don’t sell on Xbox». Maybe it’s their incompetence, maybe the certification process is a pain in the neck, maybe a bit of both…but they shouldn’t pretend they care for Xbox gamers, as they almost cancel the game on the platform and now they delay it indefinitely, showing their priority. Games are being released on Xbox, showing it’s not impossible to do so.
Do I care about this game? Nope....but if this is true it's pretty crappy from Microsoft (Xbox)
@Burnfeeling it isn’t delayed. They managed to get it done on time.
But for whatever reason there is an issue in communication between them and MS.
When they are getting questions about if Sony had money hatted the game they answered.
And so the trickle of games having issues getting on Xbox continues to get a little faster. It will be interesting to see if this starts to become a regular issue, since this is now 3 games in the last month.
Very disappointing that people here and on Twitter are rushing out to accuse the developers of lying in an attempt to defend Xbox.
Man, this wasn’t my most anticipated game but when physical preorders went up, I put one in. Hope it all works out.
I've read in another site (sorry guys) that the reason for this is:
"Speaking to Insider Gaming, Jyamma Games CEO Giacomo Greco explained that the Xbox Series version was delayed due to the developer’s inability to open the game’s Microsoft Store page. The studio has gone back and forth with various Xbox support staff for months, but is still unable to open its store page to submit the game for release. As for any speculation regarding Xbox Series S, Greco said Enotria: The Last Song runs fine on the hardware, with some minor graphical tweaks."
Like holy sh#t, MS. It's such a stupid thing. Help these guys if the game is ready.
Phil and booty and whoever is at the top are way too comfortable when the state of Xbox is ***** . We need people who want to make Xbox #1 and not ok with being second or last
Another Soulslike, not something I would miss tbh.
As long as many xbox fans excuse behavior like this, more and more games will skip xbox due to the exact same problem
Demand better from your favorite company instead of allowing them to be complacent
I generally think MS is doing things right, but this is an area where they continually drop the ball. The PR arm for MS has always been a lumbering beast slow to respond or even get ahead of potential problems. The indie program has been riddled with problems for easily a couple years new and they've done little to get it on track. It may not be a high end profit area, but I'd argue the plethora of non AAA titles on GP adds to its value.
When people make assumptions about your products and you do nothing to put out the truth or fix issues, then that becomes the reality whether true or not. MS needs to get on this, regal of the value of the game(s).
They don't care about gaming, they care about how they run their business and profitability. They're a massive tech company trying to consolidate their support centers & the usage of AI to help troubleshoot rather than prioritize account management training which would help them get more revenue for their potential partners for the Xbox brand.
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