The news broke this past Saturday that England was heading into a month-long national lockdown due to the effects of the coronavirus pandemic, and various retailers have been shifting their Xbox Series X|S launch plans as a result.
It shouldn't affect those who are getting their console delivered, but if you're travelling to a store to collect your system (or you're hoping to buy one on launch day), there are some guidelines you need to be aware of.
Under the new rule, stores will still be allowed to engage in click-and-collect services, which the likes of Argos and Smyths have seemingly confirmed will still take place for pre-orders, although both are expected to provide further updates on their launch day opening plans over the next day-or-two.
Meanwhile, GAME UK has advised its in-store pre-order/deposit customers to pre-purchase their console from now until Wednesday evening in order to pick it up on launch day between 8AM and 2PM.
The lockdown means that customers won't just be able to walk into a store and buy an Xbox Series X or Xbox Series S on November 10th as usual without having first pre-ordered, and if you haven't already acquired one, GAME has advised that it doesn't currently know whether it will have additional stock available for launch.
Ultimately then, the big takeaway here is that if you're planning to pick up your console on November 10th, we highly advise contacting the retailer in question before the lockdown takes effect this Thursday. That way, you'll be able to figure out those next steps and make sure the Xbox Series X|S arrives in your hands on launch day.
Has your pre-order been affected by this? Let us know how you're getting on below.
Comments 22
Sorted my Series X click & collect for the 10th November with Game today and got a glimpse of my console.
A bit anxious over this.
So you're paying in full for your console. You can pre-purchase over the next few days before thursday. If you're Xbox All Access, like myself, they simply can't do anything at the moment. Very worrying.
In Wales and currently locked down. Didn't get a pre-order, but hoping to wander into say Argos or Currys on the 10th, which is also the day after lockdown ends. Might be wishful thinking!
I'm got mine from Argos (home delivery) so I feel slightly more confident about the situation. I wouldn't be surprised if there is a small delay for home delivery though.
I've preordered my Series S from Microsoft themselves - cashed in my Rewards points so I'm not actually spending a penny! Which is rather handy at the moment.
Stay safe everyone
Good thing I'm in no rush to buy an S then. I'm trying to save more money even though I have enough to buy two S's.
@FraserG you put Xbox series X twice (5th paragraph according to my tablet).
Another question, will the campaign on the Master Chief Collection have complete cross-play(including campaign) or is it only multiplayer.
@JON22 Thanks!
Hmmm, I'm an All Access buyer too and so far a big fat nothing from GAME regards to communication. A tad concerned regarding my order.
@crippyd Let me know if you hear anything buddy. Will give you a should if I hear anything also!
Apparently we were due to be contacted today but no sign.
@TownYsend Will do and thanks
I've a Instore pre ordered with currys and have no idea what the plan is for me to get my console for launch I have spoken to store today and they dont even no so not looking good havent had an email or any correspondence yet they havent even put out anything official about it.
Got my Series X through Amazon, so fingers crossed it'll be delivered on launch day with no issues. I won't feel settled until it's nestled under my TV!
I pre-ordered online for delivery expected on Nov 10th so I don't have to worry about leaving the house...
@booker_steve you may have to pre-order. I wouldn't be surprised if stores have pre-sold a lot of the next batch or at least have lists of people who tried to pre-order but missed out that will be next in line...
At the very least, phone or try and order online for click & collect before setting out...
@booker_steve you could always check on their websites early that morning and reserve it. I’ve been lucky sometimes with things like that through Argos and Currys, I got my One X for £160 with fallen order from Currys during lockdown
Q) Has your pre-order been affected by this?
A) Yes, but hopefully I can sort it out. I had a call about pre-payment concept last week, before the lockdown announcement, and I rejected it due to plans to do more additional things on that day out. Obviously I can't do those things then and now will have to go with the pre-payment option which will hopefully work out.
I also had to ask how this affect game purchases and the like. I'm assuming that I can also pre-pay for games that are releasing on the same day as the Xbox Series X or pay in store and arrange for delivery... hopefully. I was able to once have a product paid for in store and delivered but I know my nearest GAME store has new management since that time and don't know if things will be different... and of course because of how things are different in general.
@crippyd Various game stores on Twitter now confirming they can finalise their Xbox All Access over the next two days.
@TownYsend I'll keep an eye on the Boro branch twitter feed then. Thanks for the heads up.
@crippyd Check your emails. I’ve got one confirming everything now.
I can breathe a sigh of relief once this is all over. Exhausted!
@TownYsend I've not had any emails from them but I've been in touch with the branch and I need to go to the shop tomorrow or Wednesday with my paperwork.
Game UK rang and asked if they could book a half hour slot to pay in full the week before (I chose Wednesday 4pm)
Didn't send to make much difference a all the money is in game wallet...
Slightly concerned that they started talking about the 30 minutes would cover my options re games and accessories!
I'll be in there for 2 minutes to pay for the console, sod them for this cheap and tacky up-selling strategy
@TownYsend can confirm I was able to get all my All Access stuff finalised in-store at Game yesterday. Got a cheeky little tease of the actual unit I'll be taking home, and should all be plain sailing next week!
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