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Topic: Right analog stick unresponsive

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Martinashley1025

Help please!!

The right analog stick on our Elite series 2 completely stopped working all of a sudden. At first we went to test the button in the system menu and the test showed the button should be working but when we backed out still no response. After that we went through updating the controller, soft reset the console, power cycled the controller, etc. We researched and have tried all of the trouble shooting steps we could find. Then we tried an old controller and it still didn’t work. We got a different Xbox that we own, mainly used for movies, just to see if the problem still persists and unfortunately the right stick was still unresponsive. At this point we are at a complete loss as to what to do next. Any help would be great appreciated!

Thank you,
The Martins

Martinashley1025

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