Topic: Comcast

They just replaced my family's router with a 2-in-1 modem + router combo after the TV and Internet stopped working. After getting us to get their router like they'd been calling us to do for the last month nothing changed, just as I expected. They then apologized for getting us something we didn't need and went out back - surprise, someone had slashed the cords going into the wall! They figured a nearby worker had done it by accident, though I question if it really was one given the timing. They reconnected the internet, but now it's a tiny fraction of the old speed. No more Xbox Live (though it expired recently anyways), as even YouTube doesn't work. I guess we won't be using Crunchyroll or Hulu either, but then again, maybe that's what they wanted out of this new connection. You know, to keep their cable subscribers? Anyone else had this experience? One thing's for sure, and that's that chances are, we won't have their cable or internet soon, no matter what the intentions were.

And before anyone asks, the customer service was really nice (not something they're known for, and for that, I commend whoever dealt with me). Everything else however...

I have had Comcast for internet for years now (They are the only one in our area that has high speed interent) and I have had some disconnections over the years not nothing major like you. Maybe its the Comcast in your area?

They used to have good speeds (but with horrible pricing), but now it seems that everything's gone downhill. It never used to be like this; hopefully the same doesn't happen to you. Google is supposed to come to my city by the end of the year, and they're set to expand to my neighborhood sometime later (I live sort of close to the Intel campus, so it looks like I'm set). If the same does happen to you and their speeds go to ****, hopefully Google swoops in to save the day. Hopefully you live by some big tech firm like I do, cause I really think that's the only reason they're coming to my city in the first place. Comcast sure picked a bad time to give up on competition around here; Google couldn't have picked a better time to come.