If you're a big fan of Microsoft Rewards (as we are), you might have noticed overnight that the Microsoft Rewards app failed to load on your Xbox console. Fortunately, it's not just you, as it's a widespread issue.
Fans have been taking to the dedicated Reddit page for Microsoft Rewards to share that they've been unable to complete their tasks for the day as the app as either been failing to load, or crashing soon after loading.
It seems like uninstalling the app and then re-installing it still doesn't do anything (we tried it, and were unsuccessful), so it's an issue on Microsoft's end. There's been no word on the problem from Xbox Support as of yet.
Issues like these do tend to get rectified pretty quickly, so we wouldn't be surprised if Microsoft Rewards is back up and running by the end of the day. As far as we know, Xbox Game Pass Quests aren't affected by the outage.
Have you been having issues with the Microsoft Rewards app on Xbox? Let us know in the comments.
[source reddit.com]
Comments 18
Literally was just searching for info on this - been like it all morning. Also, some other MS services seem a bit sluggish - did a manual search for updates, which often takes a few minutes on my series x - this morning it took nearly 30 minutes. No obvious issues my end re internet connection etc.
Think I couldn't get on it last night for my "final checks" but Im pretty sure I'd done what I needed to during the day.
It's still down today unfortunately. I think when a similar thing happened a few weeks/month or so ago, it was back up about 10/11pm British time so hopefully will have time to claim that 50points for an achievement
I couldn't get on last night.
Just go on the laptop and use edge. Login to it and you can see everything.
Seems to be back and functional now, just loaded it 3 times to check and all working normally again. * 5 mins later and it's back to falling over lol
Does anyone know how the punch cards activate? I've had two game purchases (scarlet nexus and knockout city) that I couldn't redeem. I made the purchases before the punch cards arrived on the rewards app.
It crashed during startup yesterday evening, didn't think anything of it at the time, was gonna try it again after work tonight, hope they solve it soon, hate to lose my week-award spree
@Halucigens
You have to activate the punch cards before you make the purchase, otherwise they don't count.
@blinx01 Thanks so much.
Still not working that's 2 days, I shod have completed it and this will reset my 76week streak won't be happy having to start all over again. What's the matter Microsoft not wanting to reward those staying faithfull
Happened to me last night, and then about a half hour later it was running just fine and I am in the US.
Last night was trying to turn in my XBox Weekly via the Rewards app on the Xbox. Just could not do it. I was eventually getting notices that it needed to be reinstalled. I gave up and went to bed. Planned on trying again later today.
still not working
It's done this in the past where restarting etc. doesn't fix it, it's ALWAYS their end.
Lost a 28 week streak last time
Been glitchy for a while. Had 2 full punch cards not claim recently and no joy with Microsoft support. Not the end of the world but frustrating.
I'm still having trouble with it now but it seems to be intermittent - I just managed to activate/redeem the punchcard for the daily achievement but then it crashed as I went to complete the last of the weekly - hopefully I can restart the console and get that last one to work as I'm on a 42 week streak
It's terrible I can't finish my weekly streak. Won't work on phone or xbox. Total shambles 🤪
Didnt work for me for a few days prior, haven't been on my xbox today to check
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